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General Questions
HOW DO I FIND TOPICS ON THIS PAGE?
Hold down the Ctrl key and type 'F' at the same time. You can then type in the subject for which you are searching.
WHERE CAN I PURCHASE KOSTA BROWNE WINES?
Most of our wines are offered to our mailing list members. A few cases are allocated to our distributors who then offer the wine to restaurants throughout the country. For a list of restaurants in your area check out the Restaurant Locator.
HOW DO I JOIN THE KOSTA BROWNE MAILING LIST?
Please click here to register and join our Wait List.
HOW DO I LOGIN TO MY ACCOUNT?
At the top of any page within our website is a 'My Account' link. Just click on it. You can also click here to be taken to our login page. You will need your registered email address and your password.
WHAT IF I DO NOT HAVE OR DO NOT KNOW MY PASSWORD?
At the login page below the Password field, we provide two links, giving you the option of retrieving your existing password or creating a new one.
IS YOUR WINERY OPEN TO THE PUBLIC?
No, we are not open to the public. However, we do participate in many wine events, festivals and charitable auctions around the country. So, we encourage you to check our News page to find out about our upcoming event schedule.
HOW DO WE ALLOCATE OUR WINE?
Mailing List Members: Most of our wine gets allocated or set aside for our mailing list members. Since each of our wines is produced in varying, limited productions, not all of our wines may be available to all of our members. For example, our Single Vineyard wines are produced in extremely small quantities, which limits our ability to allocate them to all of our members, even if a member received our Appellation Wines. Members' allocations are based on date of enrollment and purchase history.
Restaurants:The remaining wines get distributed to select restaurants throughout the country. Because of their limited production, our wines are not found in every state. As our production allows, we will open new markets for our wine. Please refer to our Restaurant Locator for a listing of current markets and restaurateurs.
HOW LONG WILL I BE ON THE WAIT LIST?
Since the answer to this question depends on factors ranging from crop yield and Mother Nature to the future purchase trends of our customers, we cannot give a specific time frame. However, we will make every effort to make the wait as short as possible and will advance Wait List Members in chronological order by registration date.
DO YOU SEND OFFERINGS AND NEWSLETTERS BY E-MAIL AND REGULAR POST?
Twice a year, we send our offerings and newsletters by email only. In both cases, you will receive news, updates and instructions on how to purchase Kosta Browne wines. Please login periodically and check the information in your profile to make sure your contact information is up to date.
HOW DO YOU SOURCE YOUR GRAPES?
We purchase all of our grapes from local growers. We do not own our own vineyards. We have three main criteria when choosing a vineyard: location, grower's philosophy on grapes and wine, and vineyard management. All three of these are very important to us for a long, successful relationship. We are proud of our family of growers and their dedication to producing the finest wine grapes anywhere. Please see the Vineyard Sources page of our website for more information about our growers.
AT WHAT TEMPERATURE SHOULD I SERVE THE WINE?
We recommend cellar temperature (58-62 degrees F) for the Pinot Noirs and suggest serving the Rose chilled, at about 40 degrees F.
WHEN ARE THE WINES READY TO DRINK?
Each of our wines will age a bit differently. We generally recommend cellaring the Appellation wines for 6 months after release. The wines will continue to improve with age over the next 1-5 years and should be in a fantastic drinking window 8-12 months after their release in late April. Our Single Vineyard wines, which are released in October of each year, will be drinking well upon release but should be cellared for 6 months to 5 years. If you do wish to open the wines sooner than that, we recommend decanting the wine for one to two hours prior to drinking. When cellaring, we suggest the wine be kept in a temperature controlled environment between 56 and 62 degrees F.
Please allow the wines some time to recover from the shock of shipment by giving them a few weeks of rest before drinking.
WHAT IS YOUR PRIVACY POLICY?
The information that you provide Kosta Browne Winery will not be shared with, or sold to, other companies without your prior consent.
The information is utilized so that we may offer a superior level of customer service reflective of the quality and scarcity of our wines. The only way that wine lovers will hear about the availability of some of our wines is through our print and email communications.
Email communications to our mailing list subscribers are sent only to those who have expressly given Kosta Browne Winery permission to send them information. You can unsubscribe from our list at any time by emailing us at kb@kostabrowne.com.
STILL NEED HELP?
Please contact our customer service department either by email to kb@kostabrowne.com or by phone at (707) 823-7430.