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General Questions
HOW DO I FIND TOPICS ON THIS PAGE?
Hold down the Ctrl key and type 'F' at the same time. You can then type in the subject for which you are searching.
WHERE CAN I PURCHASE KOSTA BROWNE WINES?
Most of our wines are offered to our mailing list members. A few cases are allocated to our distributors who then offer the wine to restaurants throughout the country. For a list of restaurants in your area check out the Restaurant Locator.
HOW DO I JOIN THE KOSTA BROWNE MAILING LIST?
Please click here to register and join our Wait List.
HOW DO I LOG INTO MY ACCOUNT?
At the top of any page within our website is a 'My Account' link. Just click on it. You can also click here to be taken to our login page. You will need your registered email address and your password.
WHAT IF I DO NOT HAVE OR DO NOT KNOW MY PASSWORD?
At the login page below the Password field, we provide a link, giving you the option of retrieving your existing password.
IS YOUR WINERY OPEN TO THE PUBLIC?
No, we are not open to the public. However, we do participate in many wine events, festivals and charitable auctions around the country. So, we encourage you to check our News page to find out about our upcoming event schedule.
HOW DO WE ALLOCATE OUR WINE?
Mailing List Members: Most of our wine gets allocated or set aside for our mailing list members. Since each of our wines is produced in varying, limited productions, not all of our wines may be available to all of our members. For example, our Single Vineyard wines are produced in extremely small quantities, which limits our ability to allocate them to all of our members, even if a member received our Appellation Wines. Members' allocations are based on date of enrollment and purchase history.
Restaurants:The remaining wines get distributed to select restaurants throughout the country. Because of their limited production, our wines are not found in every state. As our production allows, we will open new markets for our wine. Please refer to our Restaurant Locator for a listing of current markets and restaurateurs.
HOW LONG WILL I BE ON THE WAIT LIST?
Since the answer to this question depends on factors ranging from crop yield and Mother Nature to the future purchase trends of our customers, we cannot give a specific time frame. However, we will make every effort to make the wait as short as possible and will advance Wait List Members in chronological order by registration date.
DO YOU SEND OFFERINGS AND NEWSLETTERS BY E-MAIL AND REGULAR POST?
Twice a year, we send our offerings and newsletters by email only. In both cases, you will receive news, updates and instructions on how to purchase Kosta Browne wines. Please login periodically and check the information in your profile to make sure your contact information is up to date.
HOW DO YOU SOURCE YOUR GRAPES?
We purchase all of our grapes from local growers. We do not own our own vineyards. We have three main criteria when choosing a vineyard: location, grower's philosophy on grapes and wine, and vineyard management. All three of these are very important to us for a long, successful relationship. We are proud of our family of growers and their dedication to producing the finest wine grapes anywhere. Please see the Vineyard Sources page of our website for more information about our growers.
AT WHAT TEMPERATURE SHOULD I SERVE THE WINE?
We recommend cellar temperature (58-62 degrees F) for the Pinot Noirs.
WHEN ARE THE WINES READY TO DRINK?
Each of our wines will age a bit differently. We generally recommend cellaring the Appellation wines for 6 months after release. The wines will continue to improve with age over the next 1-5 years and should be in a fantastic drinking window 8-12 months after their release in February. Our Single Vineyard wines, which are released in October of each year, will be drinking well upon release but should be cellared for 6 months to 5 years. If you do wish to open the wines sooner than that, we recommend decanting the wine for one to two hours prior to drinking. When cellaring, we suggest the wine be kept in a temperature controlled environment between 56 and 62 degrees F.
Please allow the wines some time to recover from the shock of shipment by giving them a few weeks of rest before drinking.
WHAT IS YOUR SHIPPING POLICY?
Kosta Browne Winery uses the best shipping platform to utilize the most economical, efficient, and quality-conscious shipment of wine to our customers. We ship on Mondays and Tuesdays for most orders, and will delay shipments to avoid temperature extremes. If your order needs to arrive by a particular date such as for a gift, or prior to travel please call us directly. We charge our customers only what it costs us to have our wine shipped to you safely and legally.
Kosta Browne Winery is compliant with state laws, and currently direct ships wine to consumers in the United States to the following states: AK (metro), AL, AZ, CA, CO, CT, DC, FL, GA, HI (metro), IA, ID, IL, KS, KY, MI, MN, MO, MT, NC, ND, NE, NH, NM, NV, NY, OH, OR, SC, TN, TX, VA, VT, WA, WI, WV, and WY. We do not ship to states not mentioned above. For more information on your state's shipping laws, visit www.wineinstitute.org.
Many states now require the collection and remittance of sales and/or excise taxes. If your state is one of them, we will calculate for you and include them in the total charged to your credit card. Your emailed order confirmation will detail your charges.
Kosta Browne Winery sells and ships wine only to persons 21 years of age or older. To place an order, you must provide your date of birth and certify, under penalty of perjury, that you and the recipient of the order are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. The willful misrepresentation of your age or the age of the recipient is a crime in most states, and if you willfully misrepresent your age or the age of the recipient, we will cooperate with authorities to prosecute you to the fullest extent of the law.
WHAT IS YOUR PRIVACY POLICY?
The information you provide Kosta Browne Winery is occasionally used with third party providers so that we may offer a superior level of customer service reflective of the quality and scarcity of our wines. The information is anonymous and secure. As with many other websites, we use "cookies" to help us gather and store information about visitors to our site. A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies. You can obtain information about how to manage cookies at http://www.allaboutcookies.org/. We may use information from cookies for the following purposes: IP address from which you access our website, to identify browser and operating system used to access our site, date and time of your access to the site, pages you visit, internet address of the website from which you accessed the site, and to recognize repeat visitors for analytical purposes.
We may connect the information that we collect through cookies with other personally identifiable information that you provide to us. If so, it will be used to customize or personalize your experience of the site; for example, so that we can greet you on the site by name, to monitor your use of our website(s) in order to make our communications to you as relevant as possible. In doing so, this will allow us to send you relevant communications.
The only way that wine lovers will hear about the availability of some of our wines is through our print and email communications. Email communications to our mailing list subscribers are sent only to those who have expressly given Kosta Browne Winery permission to send them information (consent is given by joining our wait/mailing list). As an example, we notify wait list members via email and direct mail when they have achieved an allocation for a release. You can unsubscribe from our list at any time by emailing us at kb@kostabrowne.com. Lastly, from time to time we will make revisions to this privacy statement. Please feel free revisit this section for periodic updates.
STILL NEED HELP?
Please contact our customer service department either by email to kb@kostabrowne.com or by phone at (707) 823-7430, ext. 1.